JITSA Code of Conduct

In order that we uphold and protect JITSA’s reputation for integrity and excellence, we require all member organisations to demonstrate careful observance, understanding, adherence and commitment to the JITSA Code herein. JITSA members are expected to fully comply with all applicable laws and regulations, policies and terms, to reject and refrain from the appearance of having engaged in any illegal, dishonest or unethical conduct and to be guided by the highest standards of conduct and personal integrity in all business contacts, dealings, interactions, communications, engagements, relationships and the like.

JITSA owes a duty to our member organisations, its employees, customers, investors and other stakeholders in the private and public sectors to behave in a manner that will merit trust and confidence.

We recognise that your organisation may already have a Code of Conduct in effect, which your employees are required to sign and adhere to during their period of employment and from which the organisation sets and refers to guidelines and policies around their accepted code of conduct and professional practice. In such cases, your organisation’s own Code of Conduct will be read and construed with JITSA’s Code of Conduct & Professional Practice to achieve harmonisation. Where there is any conflict between the JITSA Code of Conduct and those of any JITSA member, then the organisation’s Code of Conduct shall prevail.

1. Understanding & Acceptance of the Code

The JITSA Code provides guidance on the business conduct and ethics expected as a member with JITSA, which must be adhered to at all times. While it does not and cannot detail all possible situations and contraventions, it is explicitly clear in the principles of ethical and lawful business conduct and standards that direct our behaviour. Each member organisation is expected to carefully read the Code as indicated herein, ensuring that reasonable efforts are made to ensure that your employees clearly understand all of the provisions, implications and consequences of non-compliance and its importance in directing all aspects of your organisation’s behaviour and business dealings. Should any violation be found by a member, JITSA will not accept any ignorance, misunderstanding and/or misinterpretation of the Code as acceptable, reasonable or sufficient excuse for violation or non-compliance.

2. Integrity

Each member organisation is expected to act in good faith and with responsibility, due care and concern, competence, diligence and with the highest level of professionalism, honesty and ethical conduct. As a default, you are expected to use your best judgment with respect to questionable behaviour and at all times conduct yourself in a manner that meets with accepted ethical standard. Each organisation’s member status communicates a level character and competence that you bring to bear as a highly regarded member of the local IT fraternity. You are expected to maintain the highest level of professional conduct in all business dealings, communications, interactions, relationships, stakeholder engagements and the like. A JITSA member organisation is not expected to knowingly lay claims to competence it does not demonstrably possess nor shall it take advantage of the lack of knowledge or inexperience of others. Member organisations are expected to properly qualify themselves when expressing an opinion outside of the area of their competence and expertise ensuring that in the event that it is used, it is expressed as an opinion to avoid being identified by a third party as expert testimony.

3. Education & Competence

At all times, each JITSA member organisation is expected to exercise technical and professional competence at least regarding levels for the product and services portfolio which they provide. Each member organisation is expected to proactively develop the body of knowledge in Information Technology and contribute to the interchange of technical and professional information by encouraging and participating in educational activities directed at the local private and public sectors

4. Protection of Privacy

As a JITSA member organisation, you are expected to protect the privacy and confidentiality of all entrusted information that is communicated and/or shared by stakeholders. You are expected to be cognisant and recognise the potential effects of IT solutions on the right of privacy of individuals, whether this is within one’s own organisation, among customers, suppliers and other stakeholders and/or in relation to the national interest.

5. Respect for Intellectual Property

Member organisations have a responsibility to respect intellectual property rights, including copyrights, patents and trademarks. Violation of copyrights, patents and terms of license agreements is prohibited by the Laws of Jamaica. In situations where these may not be protected, such violations are contrary to professional behaviour expected of JITSA’s member organisations. Software should be copied only with proper authorisation. Unauthorised duplication of both printed and electronic materials must be discouraged, including those cases where the work has not been explicitly protected by any means. The work of others should not be used without specific acknowledgement and authorisation and credit should be given where due.

6. Discretion & Disclosure

Member organisations commit to fully respecting the confidentiality of their clients, other JITSA members and stakeholders ensuring that, subject to the confidential relationships that exist, such information shall not be passed without the appropriate authorisation from the disclosing party. It is expected that each JITSA member shall exercise maximum discretion in disclosing, or permitting to be disclosed, or using to the organisation’s own advantage, any information relating the affairs of any stakeholder whom they conduct business. Each JITSA member organisation shall not deliberately withhold information in its possession unless disclosure of that information could harm or seriously affect another party, or unless it is bound by a proper, clearly defined confidential relationship or required by court order.

7. Conflict of Interest

JITSA members are not expected to knowingly hold, assume, or accept a position, engagement or customer where the organisation’s interests conflict or are likely to conflict with their current operations, engagements and/or customers, unless that interest has been disclosed in advance to all parties involved. Member organisations must not only avoid any situation that is an obvious conflict of interest, but also evade any situation that might give the appearance of creating, being and developing into a conflict of interest. It is expected that where independent advice is being sought as a JITSA member on matters surrounding the IT industry, that the member organisation act with strict impartiality. In the event that the advice given is currently or potentially influential to a specific organisation’s personal benefit, full and detailed disclosure should be made to all relevant interested parties at the time the advice is being provided. JITSA should also be made aware of any potential conflicts of interest. A member organisation shall not degrade the honesty or competence of fellow JITSA members with the intent to gain an unfair advantage.

8. Public Safety & Social Responsibility

Each JITSA member has a responsibility to protect the fundamental human rights and dignity of all stakeholders and to respect cultural diversity. In conducting its business affairs, member organisations must ensure that their efforts are used to the benefit of humanity. Actions that create harmful effects to general health and welfare of stakeholders and the public at large shall be avoided. Member organisations are expected to uphold a responsibility to continually educate key stakeholders reduce misunderstanding and misconceptions surrounding the IT industry. Each representative member is expected to be cognisant of and act in accordance with best practice procedures and local regulations to improve public safety through the protection of information vital to the security of the nation and its citizens, both individually and collectively.

9. Violations & Accountability

Should a situation arise regarding violations to the JITSA Code, it is expected that member organisations will testify in ethical proceedings where the organisation has expert or first-hand knowledge and/or serve on panels to judge allegations of violations and ethical misconduct. Member organisations have a responsibility to take appropriate action and intervene regarding any illegal or unethical practices which may come to their attention during the course of their business operations, personal interest notwithstanding.

Beyond the terms and conditions of this Code as set forth above, the Board of Directors of JITSA is committed to providing a voice of advocacy for all member organisations and to creating a dynamic and exciting environment that is mutually beneficial to you as a member.

We take this opportunity to welcome you as a member of JITSA and look forward to your active participation and involvement!

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